Looking Glass Community Services
  • 21-Dec-2017 to 21-Jan-2018 (PST)
  • New Roads Program/School
  • Eugene, OR, USA
  • $27,750
  • Salary
  • Full Time

Medical, Dental, Vision, PTO, 401k options and more! Room included.


The Case/Site Manager is responsible for managing the New Roads building, property and apartments in addition to responsibilities of casework for New Roads clients. Provides clerical assistance and building security. Case/Site Manager will reside on New Roads premises. Position is through the end of November 2018 with the possibility of funding ongoing.



  1. Education: Bachelor's degree in a social service or pertinent field. Work experience may substitute for education
  2. Certification(s):
  3. Experience: Must have case management experience one year working with runaway and homeless youth or at-risk youth, computer/data entry, minor property maintenance
  4. Availability: M-F Noon -8pm with some on-call weekend hours as needed
  5. Driver's License: valid in Oregon, acceptable record, and insurability under Agency's auto insurance.
  6. Attention to detail and good time management skills.
  7. Ability to work without close supervision.
  8. Ability to work effectively as a member of an integrated team.
  9. Ability to relate effectively with youth, parents, and community.
  10. Ability to work with people of diverse cultural backgrounds.
  11. Good communication skills.
  12. Basic knowledge of office practices, procedures and use of standard office machines.
  13. Ability to set appropriate relationship limits and hold to strict boundaries.
  14. Act as a positive role-model and encourage the positive development of youth.
  15. Cultural sensitivity and experience working with people from diverse cultural backgrounds.
  16. Ability to maintain confidentiality.
  17. Physical requirement: Ability to walk up and down stairs of a 2-story building, lift 40-lbs and sit or stand for long periods
  18. Ability to work in an unstructured, sometimes stressful environment, and maintain a positive mental attitude.
  19. Professional appearance appropriate to the position.
  20. Commitment to Looking Glass Mission and Values.



Case Manager:

  1. Develops written transitional living plan with each youth.
  2. Assesses client's service and housing needs.
  3. Coordinates plan with other community resources.
  4. Evaluates progress with the youth weekly.
  5. Provides backup case management services for co-workers as assigned.
  6. Reviews progress with program leadership and New Roads team weekly.
  7. Completes required documentation of client activities and progress as needed.
  8. Coordinates and assists in housing opportunities for youth.
  9. Develops housing plan with individual youth.
  10. Secures housing in conjunction with New Roads youth.
  11. Makes weekly visits to youth in housing.
  12. Provides aftercare services to youth.
  13. Acts as a positive role model.
  14. Completes other duties as assigned.

Site Manager:

Live on-site in an agency provided apartment

  1. Provide safety for youth and young adults residing in one-bedroom apartments.
  2. Provide crisis intervention to residents.
  3. Respond to maintenance requests.
  4. Assisting youth to develop skills needed for independence.
  5. Completes housekeeping duties as assigned.
  6. Performs other duties as assigned.


Looking Glass Community Services
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