Looking Glass Community Services
  • 10-Nov-2017 to 10-Apr-2018 (PST)
  • Youth Development
  • Eugene, OR, USA
  • $12.00 - $13.50
  • Hourly
  • Other

Full Time Employees - Medical, Dental, Vision, 401(k) options, and more


Looking Glass Community Services is recruiting Social Service Assistants to join our team of professionals! We are in search of individuals who are driven to serve and passionate about working with our teen clients in our Residential Programs!



Incumbent serves as an assistant to the Program Supervisor/Manager, providing on-site supervision of resident clients to ensure a safe, healthy atmosphere.

The Looking Glass programs in which SSAs are employed provide services for males and females ages 12 - 25. Most of these programs predominantly serve adolescents and young adults. Some youth in these programs may be transitioning between placements/homes or need safe placement during crisis, some may have been convicted of a crime, others may be receiving psychiatric and sub-acute treatment for a range of mental health issues including PTSD, depression, suicidality, and attachment complexities.

Clients in these programs typically receive mental health services including psychiatry and mental health counseling, crisis recovery and safety planning, group and individual skill building, and case management.

Social Service Assistants provide input in the planning of program activities, maintain consistency and safety among clients, observe and record behavior patterns to aid in counseling and or service planning for clients, and document both positive and negative behavior patterns.

The Social Services Assistant schedules, coordinates, and supervises recreational and other group activities including making reservations, providing transportation, and other related arrangements and providing information concerning these activities; provides leadership and direction to resident clients in performing daily housekeeping duties, chores, physical activity, recreation, hygiene, school work etc.; gives practical advice and counsel to clients in order to assist in developing skills. 

Salary: $12.00 hourly for on-call positions, $13.50 hourly for full time positions with a $0.29 differential for awake, overnight shifts

The Social Service Assistant also:

  • Conducts various group meetings to disseminate information to clients and to provide guidance in such areas as group living problems
  • Facilities group counseling sessions
  • Meets individually with clients to discuss day-to-day problems encountered in residential living
  • Assists clients in problem solving daily challenges without imposing personal values

NOTE: This position is required to work swing shift and night shift when determined by the needs of the program. 


  1. Education:Bachelor's degree in psychology, corrections, or related field or combination of education and experience demonstrating the necessary competencies.
  2. Experience:Work, volunteer, or internship experience with people in a care giving role or in a leadership, coaching, mentoring, or teaching role is desirable and may be substituted for related degree. Experience with substance abuse recover treatment desirable.
  3. Availability:Variable shifts. We are currently seeking on-call positions. 
  4. Drivers License: Valid in Oregon, acceptable record, and insurable under agency's auto insurance.
  • Ability to relate effectively with youth, parents, community, and referral sources.
  • Ability to work in a structured, sometimes stressful environment, and maintain a positive mental attitude.
  • Ability to maintain confidentiality.
  • Ability to work effectively as a member of an integrated team.
  • Ability to work scheduled, sometimes variable shifts, and have reliable attendance.
  • Ability to pass Pro ACT crisis intervention training which includes verbal and physical intervention principles. (See Looking Glass employment page for details.)
  • Cultural sensitivity and ability to work with people from diverse backgrounds.
  • Commitment to Looking Glass mission and values.
  • Demonstrate appropriate professional boundaries.
  • Demonstrate assertive communication skills.  Bilingual in Spanish an asset.
  • Professional appearance appropriate to the position.


  • Maintains therapeutic milieu by: implementing activities and skill building groups, developing treatment focused plans, maintaining safety, supervision, and security.
  • Monitors residents' behavior and conduct and intervenes based on program guidelines.
  • Acts as a positive role model.
  • Co-facilities group counseling and group skill building activities. 
  • Acts as shift lead during overnight shifts or as assigned in the absence of the regular lead.
  • Acts as a medication supervisor during overnight shifts or as assigned and administers all medications to youth according to program policy and procedure.
  • Provides behavior support and tutoring in the classroom during school hours.
  • Performs housekeeping, maintenance, and clerical duties appropriate to the assigned shift.
  • Documentation in logs, progress notes, and behavior support plans, email, and checklists.
  • Attends staff meetings and trainings.
  • May carry a caseload of assigned youth.  If carrying a caseload then:

a. Assists therapist in developing service plans and behavior support plans.

b. Assists youth in developing and working toward goals.

c. Maintains appropriate contact with families/guardian of assigned youth.

d. Evaluates progress on service plan goals for assigned youth and attends review meetings.

  • Completes other duties as assigned.


Looking Glass Community Services
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